Infosys is a multinational corporation with headquarters in Bengaluru, India. The company was formed in 1981. The company is diversified in its production. The services and products provided by Infosys include: Business consultancy, technology services including : Application development and maintenance, cloud, infrastructure and security, Engineering services enterprise mobility, maintenance modernization, internet of Things (IoL), Testing., outsourcing services including business outsourcing, applicationoutsourcing, customer service, human resource, finance and accounting, sourcing and procurement.
The case study I am involved with is purely engineering. Development of engineering design is knowledge intensive. Experienced designers are mandated in carrying our design works. The design is a manual operation(Bernu, Nemes, & Schmidt, 2012). There is always room to improve design development processes given the nature of dynamism in knowledge. As such, automation of activitiesimproves productivity and relatively reduces time cycle in production (Bernard, 2012). Considering the background of my case study, I will start by analyzing the performance as far as engineering services are concerned. Probably, someone may ask, why decide on Infosys for your engineering services and products? I will attempt to answer that question. The engineering sector faces three key challenges in attempt to bridge the gap betweenproduction and consumption of services. In engineering, the apparent design and function of a product is translated to application software, which is later applied in its design (Bernard, 2012). The challenges are: Agility, Enhancement and profitability. I briefly look at how Infosys endeavors to satisfy customer needs in the right of the above challenges. Infosys has managed to create a progressive market concept in engineering, technology as well as in business consultancy. Consequently, it gives them an edge over their competitors. Though in a competitive market, Infosys has taken market by storm through quick and informed decision and hence provide services at a customer friendly cost.
A large aircraft corporation based in Canada wanted to design and precisely develop floor beams using knowledge based engineering. Of the many engineering service provider available, the Canadian company approached Infosys due to diversify services and improve efficiency in service delivery. This typical case study depicts how an automation approach was applied in designing structural component of an aircraft, the result in efficiency that was achieved through the design. Quantitatively, the aircraft attained 30% efficiencyincrease in performance.
The IT Solution that solved the problem
The generation of floor beam was carried out in phases. The first phase was piloting. Piloting involvedstudying and analyzing the available beams by the expert designers.
In-house third party CAD/CAM/PLM system is the common manual design in conventional engineering scenarios. For the construction of the American aircraft floor beam (OEM), Infosys engineers applied knowledge based engineering design (KBE).Each floor beam consist upper chord, lower cord, web and stiffener. To design and create an effective floor beam, several factors come to play. Such factors include stiffness, strength, design and the manufacturing quality. The two teams involved in the project, analysis and design team, require a constant smooth and accurate data flow (Nemes et al, 2012). After all the application requirements are met, and KBE and PD having been defined, the various software applications were developed. The last phase involved generation of the 70 floor beams using the software application already developed
The illustration below shows the enterprise architecture fot the process of designing and generating the beams
|Defining KBE |
|Define software application scope |
|Develop software application |
|On a few beams, plot the KBE process |
Infosys has designed and generated different products. However, the beams generated by the KBE approach are unique and one of their kinds. The adoption of KBE approach in the initial stages has culminated in improved efficiency of up to 30%.